Foire aux questions
How much does a membership cost ?
We offer 3 subscription durations, with a sliding scale of prices. 1 month trial at €5, 3 month at €13 and 6 month at €25.
How to stop my subscription?
Subscriptions are paid in full at once. It is not possible to stop your subscription during the subscription period.
The videos you have already received will still be available on your account for 3 months, in "My videos".
And if you subscribe again, you'll receive new videos.
And if you subscribe again, you'll receive new videos.
What happens when I suspend my subscription?
You will continue to receive the videos of the month you have already paid for, until the anniversary date of the subscription. The month following the suspension of your subscription, you will no longer receive new videos but you will still be able to see the videos you have already received in "My videos" for 1 year.
If my children are under 6 years old, can I still subscribe?
Of course, if they can't read yet, they will listen to Alice or Tom explain the French culture to them. It might be easier for them if you watch the video together.
I have 3 children, do I have to take 3 subscriptions?
It's a subscription for the whole family, so there's no limit on the number of children. As there are 2 tracks: 6-8 years and 9-11 years, brothers and sisters can watch the videos and do the activity books that correspond to their age.
Can I pay in my country's currency?
Many currencies are available, i'm sure you will find yours. if not, send me a message.
I am a school teacher, I would like to subscribe for several students at the same time, is it possible?
If you're a FLM, FLS or FLE French teacher, we offer rates adapted to your structure. Send us a request for a quote by clicking on "Request a quote" on the "Teacher" page, and we'll get back to you.
When will I receive the videos?
For families, 1 video per week, every Saturday.
For institutions, all videos and activity books are available when you open an account.
For institutions, all videos and activity books are available when you open an account.
What content is in 1 video?
In each 3-4 minute video, our mascots Alice and Tom explain a topic related to French culture (expressions, famous people, food, cultural codes...). The texts support reading, and the soundtrack helps with pronunciation. More complicated vocabulary is always explained.
How will I receive the videos?
Every Saturday, you will receive an email to inform you that a new video is available on www.cestquoilafrance.fr, by logging into your account.
Do I need a special software to watch the videos?
No, you can watch the videos with your computer, tablet, phone ...
